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Vasaris, the Fuzzy Dragon
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March 2014
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Vasaris, the Fuzzy Dragon [userpic]

Dear YRC:

1. It's not much of a re-fax if I never got the paperwork the first time.
2. It's not much of a second re-fax if I never got the first re-fax.
3. When I tell you that the invoice doesn't match the Bill of Lading, and that I kind of need the correct invoice for the Bill of Lading in question?

The solution is not to re-fax the second re-fax of nonexistent re-fax of the hypothetical initial fax, which has paperwork I can't use.

Or, to quote his scientistness, Albert Einstein, "The definition of insanity is doing the same thing over and over again and expecting different results."

I get enough crazy from my co-workers, kthnx.

P.S. You know your handy fax confirmation sheet? It proves you faxed someone paperwork with a coversheet with my company's name on it... Unfortunately, it doesn't show what number the paperwork was faxed to, and as such is worthless for proof of having sent it here. I'm so sorry to burst your "BUT I SENT IT, DO IT NOW, YOU JERKS" bubble.

Two days later they faxed the same mucked up paperwork and tried to tell my boss that I was evil because their load could not cross the border.

Suffice it to say, Boss Lady was having none of that.

Current Mood: bouncyboggled

ah yes... yrc. always a great company to play with.

It saddens me that they mashed two companies together, resulting in the worst traits of both... *iz sad*

i know! and i just have to image their crap and make sure all the paperwork is there for billing. i used to like yellowfreight.