Someone isn't going to make Santa's Nice list. Or at least, they're not going to make the "Has at least 3 functional neurons" list.

Dear Clever Little Bug:

Do not be insisting that one of our largest clients doesn't exist. It makes us all look like mentally challenged cephalopods.

No love,
--Me

Dear Client:

O.O

Not that I and the lovley ladies in my office mind being known as the go-to girls of the company, but... when someone is being an idiot, doesn't it make more sense to call, for example, the National Account Manager?

Not that Brandikins and I weren't going to fix the problem (although, fortunately, someone with more than 3 functional neurons apparently came on shift back East) but... o.0

--Me, the completely weirded out that you gave *us* as the contact number for problems and not the person with the authority to, er, "gently correct" the people who were mucking everything up.