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Vasaris, the Fuzzy Dragon
.:: ..::. .::..:...... .::
March 2014
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Vasaris, the Fuzzy Dragon [userpic]
There's something I just don't understand...

Dear Carriers,

Why do you call me to ask for entry numbers and then fail to have a writing utensil handy?

I don't get it. You all do it. You do it all the time. It makes no sense.

You: I want to check [blahblahblah]
Me: [looks up blahblahblah]
Me: Okay, your entry number is --
You: Oh, hang on a sec! [sound of scrabbling around on the desk]
You: Okay! What is it?
Me: *boggling* Behbahboobop.

Why are you asking me if you're not ready for the answer? Even if I was just saying "It ain't done yet!" in theory you'd want to write that down too, along with my ETA on how long it'll be until I'm done.

And worse, you almost always follow up with some variation of:

"So it's good to go?"/"It's certified with Customs?"/"My driver can cross the border, then?"

It doesn't exactly profit me to lie about your entry number or the state of it's completion/certification/etc. If you can come up with a good reason *why* I'd deliberately get you your driver stuck, our client's goods confiscated, and our reputation shoved into a cesspool, I'd be interested in hearing it, if only because it'll make me laugh or give me a reason to release some pent up rage.

-- Me