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Vasaris, the Fuzzy Dragon
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March 2014
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Vasaris, the Fuzzy Dragon [userpic]

CL: confused lady
Me: guess who!

Phone: Brrrrrrrrains. Brrrrrains. Where da brrrrrrains?
Me: Thank you for calling, this is Vasaris.
CL: This is Confused Lady in the LA office.
Me: Hi, Confused! What can I do for you?
CL: I've got a rush shipment from Canada to the US. [Other Office] told me that you do that.
Me: ... Um er, so do they...? Okay. So... Where are the goods crossing?
CL: *sounding very lost* ...From Canada..?
Me: ...right.

In fairness, she's in LA and may have no reason to realize the Canadian border is very, very long and has more than one access point. Or, if I'm going to be nice, know which Canadian ports go with which US ports except she can probably use Google, that's how I figured it out. But "...it's coming from Canada?" will never stop being funny.